We offer a variety of free resources for the community, all of which can be downloaded and printed for use.
Public Notice for Change in Customer Service Hours (Spanish, Arabic, Bengali)
Help When You Need It
Throughout our ‘Help When You Need It’ brochure, you will find an overview of the services available to the community. You’ll also find guided information on accessing MCCMH services and a list of our walk-in locations throughout Macomb County.
Click here to download our ‘Help When You Need It’ Member Handbook.
Click here to download our ‘Help When You Need It’ Member Handbook in Spanish.
Click here to download our ‘Help When You Need It’ Member Handbook in Arabic.
Click here to download our ‘Help When You Need It’ Member Handbook in Bengali.
MI Health Link Member
The “MI Health Link Member” booklet outlines Michigan’s MI Health Link program, which offers coordinated medical, mental health, and substance use disorder services to Macomb County residents covered by Medicare and Medicaid. This booklet provides an overview of MI Health Link services available through MCCMH and our contracted agencies.
Click here to download our ‘MI Health Link Member’ brochure.
Click here to visit the ‘MCCMH MI Health Link’ page.
Sliding Fee Scale
Download the ‘Sliding Fee Scale’ (PDF) by clicking here or on the image above.
Notice of Privacy Rights
Our ‘Notice of Privacy Rights’ flyer explains how we may use and disclose personal, medical, drug, and alcohol information about individuals. It also provides details on how individuals can access this information and outlines our commitment to protecting their privacy. To print or download the document, please click the link below.
Click here to download our ‘Notice of Privacy Rights’ flyer.
Know Your Rights
Our “Know Your Rights” booklet provides information about an individual’s rights when receiving mental health services in Michigan. This booklet outlines Michigan’s Mental Health Code and other relevant laws to ensure that individual rights are protected. It also offers guidance for those who believe their rights have been violated.
Click here to download our ‘Know Your Rights’ booklet in English.
Click here to download our ‘Know Your Rights’ booklet in Arabic.
Click here to download our ‘Know Your Rights’ booklet in Spanish.
Second Opinion and Appeal Rights
Our ‘Second Opinion and Appeal Rights’ brochure provides information on how to file and resolve a concern or grievance, request a Medicaid Fair Hearing, or seek a second opinion for individuals who have received MCCMH services. It also lists available resources to assist in resolving these issues or requests.
Click here to download our ‘Second Opinion and Appeal Rights’ brochure.
Mediation Rights
In mediation, a neutral third party guides you through confidential communication, information sharing, and decision-making. The mediator ensures that all parties have a voice and that power is balanced. If an agreement is reached, the mediator will assist you in drafting an enforceable agreement created by the parties involved. Participating in mediation does not waive your due process rights, such as local appeals or grievance procedures.
Click here to download our ‘Mediation Rights’ brochure.
Pocket Resource Guide
We are dedicated to helping individuals and families access the mental health, substance use, and intellectual and developmental disability treatment services they need, when they need them. Our experienced and compassionate team will work with you to determine your eligibility, regardless of your income or insurance status.
Click here to download the ‘MCCMH Pocket Resource’ booklet.
Gun Violence Resource
There is no one-size-fits-all approach to coping with gun violence. It can feel overwhelming, but you don’t have to face it alone. We have everything to help you get through this. Call us today at (586)-307-9100 if you need additional support.
Click here to download the ‘MCCMH Gun Violence Resource’ flyer.
Quality Assessment and Performance Improvement Program
The Quality Improvement (QI) Program is designed to establish the necessary structure and processes to enhance clinical care and the quality of services for those it serves. The QI Program incorporates feedback from various sources, including the Governing Body (MCCMH’s Board of Directors), Executive Leadership, the Quality Improvement Committee, individuals served, and service providers.
The success of the Quality Improvement Program is measured through data and measurable outcomes that track progress toward regulatory and accreditation standards. Committed to continuous improvement, the QI Program undergoes an annual evaluation to assess its overall effectiveness. Based on the findings of this evaluation, the QI Program is adjusted to capitalize on opportunities for enhancing the quality of care provided to the people we serve.