Macomb County Community Mental Health has a wide range of resources for the community. All resources are free and available to be downloaded and printed for use.
Public Notice for Change in Customer Service Hours (Spanish, Arabic, Bengali)
Help When You Need It
Throughout our ‘Help When You Need It’ brochure, you will find an overview of the services that are available to the community. Throughout this document, you’ll also find guided information on how to access MCCMH services along with a list of our walk-in locations throughout Macomb County. To print or download this document, click the link below.
Click here to download our ‘Help When You Need It’ Member Handbook.
Click here to download our ‘Help When You Need It’ Member Handbook in Spanish.
Click here to download our ‘Help When You Need It’ Member Handbook in Arabic.
Click here to download our ‘Help When You Need It’ Member Handbook in Bengali.
Click here for Trauma Resource Guide Following Gun Violence
CCBHC
Macomb County Community Mental Health is a Certified Community Behavioral Health Clinic, or CCBHC. CCBHC services are available to children and adults with mental health or substance use challenges who are uninsured, underinsured, have Medicaid, or private health insurance, or who are active-duty military or veterans, regardless of where you live.
No matter your circumstance, we are here to help. We offer a sliding fee program that can provide discounted services or services at no cost to those who meet income eligibility (based on family size and income). Please ask about our sliding fee program and income verification requirements when you call or visit our locations. No one will be denied access to services due to inability to pay.
MI Health Link Member
Our ‘MI Health Link Member’ booklet highlights Michigan’s MI Health Link program which provides coordinated medical, mental health, and substance use disorder services to residents in Macomb County who are covered by both Medicare and Medicaid. Throughout this booklet, an overview of information regarding MI Health Link services through MCCMH or our contract agencies will be provided. To print or download this document, click the link below.
Click here to download our ‘MI Health Link Member’ brochure.
Click here to visit the ‘MCCMH MI Health Link’ page.
Sliding Fee Scale
Download the ‘Sliding Fee Scale’ (PDF) by clicking here or on the image above.
Notice of Privacy Rights
Our ‘Notice of Privacy Rights’ flyer discusses how the personal, medical, drug and alcohol information about an individual may be used and disclosed. It also provides information on how one can obtain access to this information and details our commitment to protecting our privacy. To print or download this document, click the link below.
Click here to download our ‘Notice of Privacy Rights’ flyer.
Know Your Rights
Our ‘Know Your Rights’ booklet discusses information regarding an individual’s rights when receiving mental health services in Michigan. Throughout this booklet, an overview of Michigan’s Mental Health Code, as well as other laws, are detailed to ensure that an individual’s rights are protected. Guidance will also be provided for individuals who believe that their rights have been violated. To print or download this document, click the link below.
Click here to download our ‘Know Your Rights’ booklet in English.
Click here to download our ‘Know Your Rights’ booklet in Arabic.
Click here to download our ‘Know Your Rights’ booklet in Spanish.
Second Opinion and Appeal Rights
Our ‘Second Opinion and Appeal Rights’ brochure details information on how to file and resolve a concern or grievance, request a Medicaid Fair Hearing, or request a second opinion for individuals who have received services through MCCMH. It also includes resources that are available to help resolve these concerns or requests. To print or download this document, click the link below.
Click here to download our ‘Second Opinion and Appeal Rights’ brochure.
Mediation Rights
In mediation, a neutral third party will guide you through a confidential communication, information sharing and decision-making process. The mediator ensures that all parties have a voice and that there is a power balance at the table. If a settlement is reached, the mediators will work with you to assist you in writing an enforceable agreement that is crafted by the parties. You do not lose any of your due process rights (i.e., local appeal, grievance/complaint, etc.) participating in mediation.
Click here to download our ‘Mediation Rights’ brochure.
Pocket Resource Guide
MCCMH is here to help ensure individuals and families receive the mental health, substance use, and developmental disability treatment services they need, when they need them. Our experienced and caring team will work with you to determine your eligibility, regardless of your insurance status.
Click here to download the ‘MCCMH Pocket Resource’ Booklet.
Quality Assessment and Performance Improvement Program
MCCMH’s Quality Improvement (QI) Program aims to provide the structure and processes necessary to improve the clinical care and quality of services for persons served. MCCMH’s QI Program includes multidirectional input from its Governing Body (MCCMH’s Board of Directors), Executive Leadership, Quality Improvement Committee, persons served, and providers.
The Quality Improvement Program realizes success through data and measurable outcomes to determine progress toward regulatory and accreditation requirements. The QI Program is committed to continuous quality improvement and is evaluated annually for its overall effectiveness. Based on the annual evaluation findings, the QI Program is modified to ensure opportunities are acted upon to improve the quality-of-care members receive.